UniminuteLast updated 11 September 2026
Cancellation
You may request cancellation of your order before it is dispatched, subject to the applicable status of the order.
Once an order has been dispatched or delivered, cancellation may not be possible. In such cases, you may be eligible for a return or refund according to our applicable return and refund conditions.
We may cancel an order in situations such as product unavailability, incorrect pricing, suspected fraudulent activity, or operational issues.
Refunds
Orders are paid in cash on delivery, so most cancellations simply mean nothing is paid. Where money has changed hands and an order qualifies for a refund, the refund is made through the same route it was paid, or another appropriate one agreed with you. Refund processing time may depend on the payment provider or bank.
Refunds may be applicable in circumstances including:
- Order cancellation where payment has already been made. - Product being unavailable after payment. - Incorrect, damaged, or defective product, where applicable. - Failure to deliver an order due to reasons attributable to us. - Other circumstances where a refund is required under applicable law.
Certain products may have specific return or refund conditions due to their nature — anything perishable, in particular. These conditions are communicated on the relevant product page or at checkout.
Nothing in this policy affects any mandatory consumer rights available under applicable Indian law.
Requesting a refund
Contact us with the order number shown on the order and the customer id on your account page. With those two we can find anything.